top786 Terms and Conditions

One document covers everything: how you sign up, what bonus credit can and cannot do, how money moves in and out, and when we step in. The figures here match the cashier and the bonus screen on top786, so you can check them against what your own account shows. Where a game's built-in paytable says something different about a spin or a hand, the game's paytable wins.

Who can hold an account

You need to be 18 or older, playing for yourself, and old enough under the law where you live. One person holds one account, funded only from a wallet or bank account in your own name. bKash, Nagad, Rocket and bank transfer all work. A wallet borrowed from a cousin does not.

Register with your real name, date of birth and mobile number. Those details travel with the account. A nickname in place of a legal name, or a birth date that does not match your ID later, will hold up your first payout while we sort it out.

What top786 expects from you

Play the games the way they are meant to be played. Scripts, bots, emulators farming a bonus, or opening a second account after a first one was closed all break these terms.

• Claim each welcome or reload offer once. Duplicate accounts, shared devices and members of one household claiming the same offer count as one claim.
• Keep your password to yourself. Anything done through your login is treated as done by you, including bets you would not have placed.
• Do not test a fault for profit. If a game, a bonus or the cashier shows a wrong balance, tell live chat before you touch it, and the mistake gets fixed without costing you.
• Treat staff and other players with respect. Threats or abuse end a conversation quickly and can end an account too.

Bonus credit and the wagering number

The first deposit offer adds 170% to your deposit, capped at ৳29,500. Bonus credit is not withdrawable cash. It turns into cash only after you wager 11 times the bonus amount on games that count towards the offer.

A worked example: you deposit ৳5,000 and receive ৳8,500 in bonus credit. That leaves a wagering target of ৳93,500 in qualifying bets. Bets placed with bonus credit count towards it; a bet that is voided or refunded does not.

Reload offers add 24%, daily cashback returns 1.1% of qualifying losses, and a referral brings ৳225 once the friend you invited makes a qualifying first deposit. Every offer runs on a 7-day clock from the moment it is credited. Unused bonus credit leaves the balance when the clock stops.

Deposits, withdrawals and the limits

The smallest deposit we accept is ৳450, and it usually reaches your balance within 2 minutes. Withdrawals start at ৳800 and normally land in your wallet in about 10 minutes, unless a payment partner puts a short hold on a large amount.

The standard daily withdrawal cap is ৳95,000. Higher VIP tiers lift that cap, and the tiers page lists each level with its monthly turnover target and the cashback that comes with it.

Documents we ask for before your first payout

Ahead of your first withdrawal, send one clear photo of a National ID card, passport or driving licence. The name and picture have to be readable and have to match the account holder. Review takes up to 12 hours, and the same set of documents then covers your later payouts.

We ask once, not every time. If your name changes, or the wallet number on file changes, we may ask again so the account stays tied to you and to nobody else.

How a withdrawal runs, from request to taka

1. Request it from the cashier

   Pick bKash, Nagad, Rocket or bank transfer, enter the amount and confirm the wallet number. ৳800 is the floor for a single request.

2. Send your ID documents

   First payout only: one photo of your National ID, passport or driving licence, taken in good light with all four corners visible.

3. Wait for the check to clear

   Most requests clear in about 10 minutes. A large amount, a new wallet number or a first payout can sit a little longer.

4. Confirm it in your own app

   Open bKash or Nagad and check the balance yourself. If nothing has arrived, send the request ID to live chat and we trace it.

When an account is limited or closed

Some accounts are restricted rather than closed: bonus eligibility paused, bet sizes capped, or payouts routed through a longer check. That tends to happen when play looks automated, when several accounts share one device or one wallet, or when a payment is disputed after the money was already played.

If we close an account, the remaining real-money balance goes back to the wallet or bank account it came from. Bonus credit still locked behind wagering does not travel with it. We put the reason in writing where the law allows us to.

Games, providers and return figures

The lobby carries 4,100 games from Habanero, PG Soft, FA Chai, Pragmatic Play and Spribe: crash rounds, slots, fishing titles and card tables. Each tile shows the return figure published by the provider, and the paytable inside a game is always the version that counts.

A return figure is a long-run average across millions of rounds. It says nothing about what one session will pay, and we do not adjust it from player to player. Bet limits sit on every game page, from ৳1 on some slots up to ৳50,000 on high-limit fishing rounds.

If something goes wrong

Open live chat first. Support runs 24/7 and can see your account, so have the game name, the round ID and the time in Bangladesh (UTC+06) ready. Most balance and bonus questions are settled inside that one conversation.

If chat cannot resolve it, ask for the case to be escalated and you will get a written decision. Raise a dispute as soon as you notice it, before you play on. Rounds already settled are hard to unpick, and a bet placed after you spotted the problem looks like acceptance of it.